Privacy Policy

Last Updated: June 2026

At Homewkrs.com we are committed to protecting and respecting your privacy. This Privacy Policy explains how TECH STATION LIMITED (company number 06672220) collects, uses, stores and protects your personal data when you visit our website, place an order or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of this legislation, TECH STATION LIMITED is the data controller.

Personal Data We Collect

We only collect the information we need to provide our products and services to you. This may include:

  • Identity and contact details — your name, billing and delivery address, email address and telephone number.
  • Order and transaction information — the products you have purchased, order history and correspondence relating to your orders.
  • Payment information — card and payment details are collected and processed securely by our payment providers; we do not store full card numbers on our own systems.
  • Technical and browsing data — your IP address, device and browser type, and information collected through cookies and similar technologies about how you use our website.

How and Why We Use Your Data

We use your personal data to fulfil and dispatch your orders, take payment, provide customer service, manage returns and refunds, prevent fraud, comply with our legal obligations and, where you have agreed, send you marketing communications. We also use technical data to operate, secure and improve our website.

Our Lawful Bases for Processing

  • Performance of a contract — to process and deliver the orders you place with us.
  • Legal obligation — to meet our accounting, tax and consumer-protection duties.
  • Legitimate interests — to run our business securely, prevent fraud and improve our services, balanced against your rights.
  • Consent — for optional marketing emails and non-essential cookies, which you may withdraw at any time.

Who We Share Your Data With

We never sell your personal data. We share it only with trusted parties who help us run our business, including payment processors, delivery and freight carriers who deliver your orders, and analytics and website-hosting providers. All such providers are required to keep your data secure and to use it only for the purposes we specify. We may also disclose data where required by law or to protect our legal rights.

International Transfers

We are a United Kingdom business and store your data within the UK or the European Economic Area where possible. If any provider processes data outside these areas, we ensure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described above. Order and transaction records are typically retained for up to six years to meet legal and tax requirements, after which they are securely deleted or anonymised.

Your Rights

Under UK data protection law you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data (rectification);
  • Request erasure of your data where there is no legal reason to keep it;
  • Restrict or object to certain processing;
  • Request portability of the data you have provided to us; and
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within one month. We may ask you to verify your identity before acting on your request.

Cookies

Our website uses cookies to make it work properly, remember your basket and understand how visitors use our site. For full details of the cookies we use and how to manage them, please see our Terms of Service and adjust your preferences via your browser settings.

Security

We use appropriate technical and organisational measures, including secure servers and encrypted connections, to protect your personal data against unauthorised access, loss or misuse. While no online transmission can be guaranteed as completely secure, we work hard to safeguard your information.

Complaints

If you have any concerns about how we handle your data, please contact us first so we can put things right. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority, at ico.org.uk or by calling 0303 123 1113.

For related information, please see our Shipping Policy, Refund and Returns Policy and Contact Us pages.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please get in touch:

  • Company: TECH STATION LIMITED (trading as Homewkrs.com)
  • Registered address: Unit 5 Meadows Drive, Staveley, Chesterfield, Derbyshire, S43 3LH, United Kingdom
  • Email: Help@homewkrs.com
  • Phone: +44 7988 030244
  • Customer service hours: Monday to Saturday, 9:00 AM – 10:00 PM; Sunday closed